Online Fee Payment – Important Information

We strive to make your online payment experience smooth and secure. However, in rare cases, certain technical issues may occur. Please read the following carefully before proceeding with payment:

 Possible Technical Issues

• If a payment is made through a credit/debit card and the amount is debited from your account, but the internet connection is lost or there is an external server malfunction, the transaction may not be completed successfully.

• If the payment is processed but our system fails to generate an acknowledgment due to connectivity issues, it may not immediately reflect on your account.

Please note:
 The institute shall not be responsible for any such cases unless the course fee is credited into our official bank account.
 Once the amount is received by us, the transaction is considered complete.

 Refund Policy

At our institute, we offer demo classes so you can make an informed decision before enrolling. Therefore, once a student has attended classes or accessed course material, no refund will be issued.

However, we understand that technical problems may sometimes occur. In such cases:

1.  If the amount is debited from your account but not credited to our bank account, we recommend contacting your bank immediately.
2. If the amount is credited to our account and you have not accessed the course or attended demo classes, a refund may be considered in accordance with our refund policy.

 Need Help?

If you face any issues during payment, please contact our support team with the following details:

• Transaction ID

• Date and Time of Payment

• Payment Method Used

• Screenshot or Bank Statement showing the transaction

 Email: support@makith.com
 Phone: +9181675 45403